Data protection I WEKEYS Immobilien

Data protection

Information on the processing of your personal data

The protection of your personal data is important to us. We will treat your data confidentially and in accordance with the statutory data protection regulations (GDPR).

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.

How do we collect your data?
Your data is collected in two ways: firstly, by you providing it to us. This can include, for example, data you enter into a contact form. Secondly, other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right at any time to request free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of data protection, at the address provided in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You can find details on this in the privacy policy under „Right to restrict processing“.

Analysis tools and tools from third-party providers
Your browsing behaviour may be statistically analysed when you visit this website. This is primarily done using so-called analysis programmes. Detailed information on these analysis programmes can be found in the following privacy policy.

Hosting and Content Delivery Networks (CDN)

External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.

Conclusion of a contract for order processing
In order to guarantee data protection-compliant processing, we have concluded an order processing contract with our hoster

General notes and mandatory information

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body
The controller responsible for data processing on this website is

WEKEYS PROPERTIES GMBH
Schillerstrasse 9
99625 Kölleda

represented by: Managing Director Alexandra Bergner

Phone: 0361 34 94 790
E-mail: info@wekeys.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right, at any time, to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your personal data concerned, unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR). If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling, insofar as it is linked to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify it. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of its erasure.
If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
* If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing between your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
* If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Data collection on this website

Cookies
Our Internet pages use so-called „cookies“. Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this privacy policy and, if necessary, request your consent.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

Browser type and browser version
Operating system used
* Referring URL
Hostname of the accessing computer
Server request time
IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - the server log files must be recorded for this purpose.

Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Communication via WhatsApp
We use the instant messaging service WhatsApp, amongst other platforms, to communicate with our customers and other third parties. The service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the content of the communications. However, WhatsApp does have access to metadata generated during the communication process (e.g. sender, recipient and time). We would also like to point out that, according to its own statements, WhatsApp shares its users„ personal data with its US-based parent company, Meta. Further details on data processing can be found in WhatsApp’s Privacy Policy at: https://www.whatsapp.com/legal/#privacy-policy. The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, prospective customers and other business and contractual partners (Art. 6(1)(f) GDPR). Where consent has been requested, data processing takes place exclusively on the basis of that consent; this may be withdrawn at any time with future effect. The content of communications exchanged between us and on WhatsApp remains with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected. We use the “WhatsApp Business” version of WhatsApp. Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum. We have configured our WhatsApp accounts so that there is no automatic data synchronisation with the address book on the smartphones in use. We have concluded a data processing agreement (DPA) with the aforementioned provider.

Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the enquiries addressed to us. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website
You can register on this website in order to use additional functions on the site. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration. In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way. The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit. b GDPR). The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Analysis tools and advertising

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, time spent on site, operating systems used, and the user's origin. This data is summarised in a user ID and assigned to the respective end device of the website visitor. Furthermore, with Google Analytics, we can record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected datasets and employs machine learning technologies in data analysis. Google Analytics uses technologies that enable user recognition for the purpose of analysing user behaviour (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there. The use of this service is based on your consent pursuant to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses.
Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Facebook Pixel
This website uses Facebook’s visitor action pixels to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. This allows the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes, and future advertising measures to be optimised. The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook, so that a link to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This enables Facebook to display advertisements on Facebook pages as well as outside of Facebook. As the website operator, we have no influence over this use of the data. The use of Facebook Pixel is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in effective advertising measures, including on social media. Where relevant consent has been sought (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be withdrawn at any time. You can find further information on the protection of your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/. You can also disable the „Custom Audiences“ remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the „unsubscribe“ link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation. The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this. After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

Plugins and tools

OpenStreetMap
We use the map service provided by OpenStreetMap (OSM). The provider is the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom. When you visit a website that uses OpenStreetMap, your IP address and other information about your behaviour on that website will be forwarded to the OSMF. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose. Furthermore, your location may be recorded if you have permitted this in your device settings – for example, on your mobile phone. The provider of this site has no influence on this data transfer. For details, please refer to the OpenStreetMap privacy policy at the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy. The use of OpenStreetMap is in the interest of an appealing presentation of our online services and easy location of the places specified on the website. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. If corresponding consent has been requested (e.g., consent to store cookies), the processing will be carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be withdrawn at any time.

Google Web Fonts (local hosting)
This site uses so-called web fonts, provided by Google, for consistent font display. The Google Fonts are installed locally. No connection is made to Google's servers. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de

Own services

Handling applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection
If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-new under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application. If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-new and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.

Data retention period
If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies. Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

Our social media presence

Data processing by social networks
We maintain publicly accessible profiles on social networks. The individual social networks we use are listed below. Social networks such as Facebook, Twitter etc. can generally analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail: If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address. With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in. Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.

Legal basis
Our social media presence is intended to ensure the broadest possible reach on the internet. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which must be specified by the social network operators (e.g. consent within the meaning of Article 6(1)(a) of the GDPR).

Responsible party and assertion of rights
When you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by your visit. You can generally assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both towards us and towards the operator of the respective social media portal (e.g. towards Facebook). Please note that despite our joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our options are primarily determined by the corporate policy of the respective provider.

Storage duration
The data we collect directly from you via social media presence will be deleted by our systems as soon as the purpose for its storage ceases to apply, you request deletion, you withdraw your consent to storage, or the purpose for data storage ceases to apply. Stored cookies remain on your device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected. We have no influence on the storage duration of your data which is stored by the social network operators for their own purposes. For details, please consult the social network operators directly (e.g. in their privacy policy, see below).

Social networks in detail

Facebook
We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the data collected is also transferred to the USA and other third countries. We have concluded a controller addendum agreement with Facebook. This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum. You can adjust your advertising preferences independently in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads. For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Instagram
We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://help.instagram.com/519522125107875.

Cloudflare Turnstile

On our website, we also use the Cloudflare Turnstile feature provided by Cloudflare Inc. (8665 3rd St. #200, San Francisco, CA 94107, USA) in conjunction with our forms. This serves primarily to distinguish whether an entry is made by a natural person or, abusively, through machine-based and automated processing. The service involves the transmission of the IP address and, where applicable, further data required by Cloudflare for the Turnstile service to Cloudflare.We use Cloudflare Turnstile in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam. When using Cloudflare Turnstile, personal data may also be transferred to Cloudflare’s servers in the USA.Further information on Cloudflare Turnstile and Cloudflare’s privacy policy can be found at: https://www.cloudflare.com/de-de/gdpr/introduction/

Chatbot Functionality (Botpress & OpenAI)

We use an interactive chatbot on our website to efficiently handle your enquiries and offer you direct customer support.
1. Scope of data processing When you use the chatbot, the following data is processed: Content data: All text inputs that you enter into the chat window. Metadata: Date and time of the request, browser type, and technical identifiers for session control. Log data: The IP address is technically processed during use, but it is anonymised by our configuration or only stored for a short time for abuse detection.
2. Use of Artificial Intelligence (GPT-4) To answer your questions, our chatbot uses the Botpress API in combination with the GPT-4 language model from OpenAI. Your inputs are transmitted encrypted to these providers to generate a human-like response. We have ensured through appropriate settings that your inputs are not used for the training of global AI models.
3. Legal Basis Your data is processed on the basis of your consent pursuant to Art. 6(1)(a) GDPR, which you have given via our consent manager (Cookiebot). Without your consent, the chat widget will not load and no data will be transferred. If the request serves to prepare for the conclusion of a contract, the additional legal basis is Art. 6(1)(b) GDPR.
4. Recipients and Third Country Transfers Your data will be transferred to the following recipients: Botpress Inc. (Canada): As the provider of the chatbot platform. An adequacy decision by the EU Commission exists for Canada. OpenAI, L.L.C. (USA): As the provider of the GPT-4 language model. The transfer is based on standard contractual clauses (SCCs) of the EU Commission.
5. Storage Duration Conversation data will be deleted after processing is complete, unless statutory retention periods (e.g., for contractual inquiries) apply or you request deletion.

Legal validity of this disclaimer

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

Changes to our privacy policy

We reserve the right to amend this privacy policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions about data protection?

We are available at any time for information.